Certified Professional in Patient Engagement

Published on June 28, 2025

About this Podcast

HOST: Welcome to our podcast, today we're thrilled to have Dr. Jane Smith, an expert in patient engagement and the instructor of the Certified Professional in Patient Engagement course. Dr. Smith, can you tell us a little bit about your personal experiences that led you to teach this course? GUEST: Absolutely, I've spent over two decades working in patient care and have seen firsthand the importance of patient engagement in improving healthcare outcomes. I'm passionate about empowering healthcare professionals with the skills needed to effectively engage patients in their care. HOST: That's wonderful. And speaking of industry trends, what current challenges are healthcare professionals facing in patient engagement? GUEST: One major challenge is the increasing complexity of healthcare information, which can be difficult for patients to understand. This is where health literacy comes into play, and it's a critical component of the CPPE course. HOST: Indeed, health literacy is vital for effective patient communication. Now, what about the future of patient engagement? Where do you see this field heading? GUEST: I believe patient engagement will continue to be a key focus in healthcare, especially with the shift towards value-based care. Healthcare professionals who can effectively engage patients will be highly valuable to healthcare organizations. HOST: That's a great point. And finally, what advice would you give to learners who are considering enrolling in the CPPE course? GUEST: I'd say this course is an excellent opportunity to advance your career and make a positive impact on patient care. By the end of the course, you'll have the essential skills needed to effectively engage patients in their care, setting you up for success in an increasingly patient-centered healthcare industry. HOST: Thank you, Dr. Smith, for sharing your insights and expertise with us today. We're confident that the CPPE course will empower healthcare professionals to drive patient engagement and improve healthcare outcomes. GUEST: Thank you for having me. I'm excited to see the positive impact that this course will have on healthcare professionals and their patients.

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