Professional Certificate in Design for Chatbot Interactions

About this Podcast

HOST: Welcome to our podcast, today I'm excited to be joined by [Guest's Name], an expert in conversational design and the instructor for the new course 'Professional Certificate in Design for Chatbot Interactions'. Can you tell us a bit about this course? GUEST: Absolutely, this course is designed to equip professionals with the skills necessary to excel in conversational design. It addresses the rising industry demand for experts who can craft seamless and engaging chatbot interactions. HOST: That sounds fascinating. How did you get into this field yourself? GUEST: I've always been interested in human-computer interaction. When chatbots started becoming popular, I saw an opportunity to combine my interests and skills. It's been a rewarding journey so far. HOST: Interesting. And what are some current trends in the world of chatbot design that you're excited about? GUEST: There's a lot of focus on making chatbots more human-like, with effective personalities and natural language processing. Also, integrating chatbots into various platforms like websites, social media, and messaging apps is a big trend. HOST: Those sound like exciting developments. But there must be challenges too. What do you find most challenging about teaching this subject? GUEST: The rapid pace of technological change can be challenging. Keeping up with new tools, platforms, and best practices requires continuous learning and adaptation. HOST: That's true. Looking forward, where do you see the future of chatbot interactions heading? GUEST: I believe we'll see more sophisticated chatbots capable of complex tasks, deeper user engagement, and personalized experiences. It's an exciting time to be in this field. HOST: I couldn't agree more. Thank you so much for joining us today, [Guest's Name]. It's been a pleasure learning from your insights and experiences. GUEST: Thank you for having me. It's been a pleasure sharing my thoughts on this important and growing field.